FAQs & Troubleshooting

Learn about some of the common questions we get.

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9 articles in this collection
Written by Jon Hainstock and Ben Bartling

Can I edit schedule templates?

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Written by Jon Hainstock
Updated this week

How can I convert shifts to timesheets?

Learn how to convert your shifts to timesheets without manual entry.
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Written by Jon Hainstock
Updated over a week ago

Why don't you offer an "auto-schedule" feature?

You want to click one button and have your schedule magically built for you? This article explains why we don't do this.
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Written by Ben Bartling
Updated over a week ago

How can I view the history or see who made changes to a record?

Need to find out who made a change or when something was changed? This article explains how to view this information.
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Written by Ben Bartling
Updated over a week ago

Can team members see the hourly wage rates of others?

Hourly wage rates are sensitive. This article explains who can see them.
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Written by Jon Hainstock
Updated over a week ago

What is the hidden team members row?

What is the "Hidden Team Members" row when viewing the schedule in team grid view?
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Written by Ben Bartling
Updated over a week ago

Why am I seeing a "Data Overload" message?

This article explains what the "Data Overload" message means, and how you can workaround it?
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Written by Ben Bartling
Updated over a week ago

Can I adjust the format or sizing when printing?

This article shows you how to change sizing and formatting so your hard copies are pretty!
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Written by Jon Hainstock
Updated over a week ago

How do I export shifts, timesheets, time offs, etc. to CSV?

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Written by Jon Hainstock
Updated over a week ago