Why are My Totals Off?

If your totals are not what you expect, Try these things..

Check your unpaid break fields- The unpaid break field is subtracted from the shift duration. 

For example, the shift below would have a duration of 9 hours, but the unpaid break is 60 minutes--making the duration 8 hours. 

Check your Filters- Filters can alter your totals. Simply click Add Filters and choose Clear Filters at the bottom. This will make sure a filte ris not on that is causing you to miss certain information. 

If you didn't find the answers you were looking for in this article, please reach out to Support for further assistance. 

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