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Troubleshooting
- Requirements to Pick Up a Shift
- Calendar App Sync
- History: Viewing who created what, and any changes made.
- Tips and Tricks for printing your schedule
- Active vs Archived Team Members
- Why am I seeing the "Totals Disabled" Message?
- Adjusting your Organization Name and Time Zone
- How do I Transfer Ownership of My Account to Someone Else?
- Inviting Team Members
- Primary Position & Location
- Overtime (OT)
- Importing Team Members
- Using Different Schedule Views
- GPS Time Clock
- Organizations vs Locations
- Why is the Mobile App Unable to Find my Location?
- How to make and manage a multi-organization account
- Why am I not receiving emails, text messages, or push notifications?
- How do I find the Mobile App?
- Filters
- Updating Your Email & Password
- Why are wage totals not calculating on Schedule/Timesheets/Payroll?
- Why are some of the shifts (or timesheets) faded?
- Why am I Being Billed for Extra Team Members?
- Building Time Off Reports and Viewing Data
- Understanding Blocks, Flags, Errors, and Informational Messaging
- Can Team Members see each other's wages?
- Navigating Between Organizations & Accounts
- Do You Accept Any Forms of Payment Other Than Credit Card?