Getting to know ZoomShift- Employee
Welcome to ZoomShift!
When you sign into ZoomShift via the Mobile App or Web App you will see your Home Screen. As a new employee there might not be a whole lot to see yet, but over time this will be the place you will go to view your upcoming schedule, see the last time you worked, view open shifts, and see if there are any Time Off Requests or Shift Cover Requests still waiting for manager approval.
You can view your schedule one of two ways. You can view it on your home screen, as shown above, or via the Schedule tab. You can get to the schedule tab by clicking the button on your home screen that says View your Schedule or by clicking Schedule>Schedule at the top. (*If you are on the mobile app you will get to your schedule screen by clicking Schedule on the bottom, and choosing All or Yours at the top of the screen)
From the Schedule tab you can view Yours or All. Yours is the schedule that only shows your shifts. All is the schedule that shows shifts for everyone in your organization (Note: Not all employees are able to see the All schedule.)
Now that you know how to access your schedule, let's talk about how to begin to enter information into your schedule. As an employee there are a few basic things you can do. View your schedule, add Availability, request Time Off, and create a Shift Cover Request. These simple tasks will be covered below.
Availability & Time Off Requests
You can enter Availability and Time Off Requests on either your Schedule-All or Schedule-Yours screen. Just simply click the green +New button in the upper right.
*Please note that on the Mobile app you have all the same options, but instead of clicking +New in the upper right you would click the Green + in the lower right when under Schedule.
Availability is the way you show when you are, or are not available to work. Availability can be a one time thing, or something that is repeated. When you choose Availability from the drop down a box will pop open. You will have a choice of date to start you availability, options to have it repeat Forever or end on a specific date. You can choose a time range or all day. You can also choose whether the availability is for a time you prefer to work or a time you prefer not to. Need a Visual? See a video here about the process.
Time Off Requests are a formal way to ask for time off. It differs from availability, as availability is a suggestion, and time off is an agreement between you and your employer once approved. When you choose Time Off Request from the drop down a box will open where you can enter a start and end date, and choose if you will need off for full days or a certain time period. Once you click Create it will be sent to management for approval.
Shift Cover Requests are a tool you can use to swap a shift with another employee. In some organizations Shift Cover Requests require approval and in others they don't. Talk to your manager to find out their policy for shift cover requests. To put a shift up for cover you can simply click on the shift you are scheduled for and choose to Create Shift Cover Request.
When you click that blue button the box will open up with options.
Enter a Note to tell your manager and fellow employees why you need out of your shift. Choose to offer it for Public Offer, or toggle that option off to choose to pick one or more specific team members you want to offer it to.
"Picking Up" Available Shifts
You can find & pick up an Open Shift or a Shift Cover Request on your Schedule-Yours by finding and clicking on the Available Shifts button.
A box like this will pop open. it will contain all available shifts including open and shift cover requests.
Click on the shift you want. Then choose Pick Up Shift (See Photo Below).
This shift will now be added to your schedule.
Want to pick up a shift, but can't? Here is an article for that: Requirements to Pick-up an Open Shift
Congrats on taking the first steps to get to know ZoomShift! If you didn't find the answers you were looking for in this article, please reach out to Support for further assistance.