ADP Workforce Now

Syncing your Payroll

Cancelling your ADP Workforce Now Subscription to ZoomShift

Syncing Your Payroll

You can sync your payroll from the Payroll page. 

Here are the steps:

1. Click Tools>Sync Payroll

2. A box will pop up that will allow you to choose the date range you want to sync payroll for, and what information you want to include. 

Regular Hours Worked: Any hours where a Team Member is making their regular pay rate.

Overtime Hours Worked: Hours that qualify a Team Member for Overtime in ZoomShift, based on your ZoomShift Settings. These hours earn time and a half.

2X Overtime Hours Worked: Hours that qualify a Team Member for 2x Overtime in ZoomShift, based on your ZoomShift Settings. These hours earn double the pay. (You will need to enter your ADP 2x Overtime Earning Code in order to take advantage of syncing these numbers.)

Paid Time Off: Hours that Team Members took as Time Off, that is paid. (You will need to enter your ADP PTO Earning Code in order to take advantage of syncing these numbers.)

3. Click Sync Payroll Data button. If it is successful a pop-up will show at the bottom saying, "Payroll Synced Successfully"

4. You can now find the information in your ADP

Cancelling your ADP Workforce Now Subscription to ZoomShift

If you would like to cancel your ADP Workforce Now subscription to ZoomShift, you can do so by following these steps:

1. Go to the Payroll page and click Tools>Manage ADP Workforce Now

2. Cancel via the ADP Marketplace

Frequently Asked Questions:

1. Can I customize my Payroll report that is sent to ADP? The only customizable pieces at this time are the hours you choose to include (I.E. Regular Hours and Overtime). 
2. What if I have some users in ADP that I do not want on my ZoomShift Team? During the syncing process all ADP Team Members will have a Team Member associated into ZoomShift. If you do not want that user on ZoomShift simply Archive them immediately after, and lower your Team Member spots. Please see this help doc for visuals and specific steps: Active Vs Archived Team Members
3. I did a sync of my Team Members and now I have duplicates, why did that happen? If the emails in your ADP do not match the users emails on your Team List, a duplicate will be made, as it does not recognize the name for matching criteria. Follow these steps for troubleshooting: First go to ADP and check an email is present for each user, then go to ZoomShift and compare- make sure that emails match in both systems for each user. After that, clean up duplicate users (Ones without emails) via Archiving (Active Vs Archived Team Members ), then finally perform the sync again.