Troubleshooting
- Requirements to Pick Up a Shift
- Calendar App Sync
- History: Viewing who created what, and any changes made.
- Tips and Tricks for printing your schedule
- Active vs Archived Team Members
- Why am I seeing the "Totals Disabled" Message?
- How do I Transfer Ownership of My Account to Someone Else?
- Inviting Team Members
- Importing Team Members
- Adjusting your Organization Name and Time Zone
- Primary Position & Location
- Using Different Schedule Views
- Organizations vs Locations
- Why is the Mobile App Unable to Find my Location?
- Why am I not receiving emails, text messages, or push notifications?
- How do I find the Mobile App?
- Why are wage totals not calculating on Schedule/Timesheets/Payroll?
- GPS Time Clock
- Overtime (OT)
- Why are some of the shifts (or timesheets) faded?